Frequent Dining

Just like popular frequent flyer programs, Digital Dining's Frequent Dining program allows you to reward your customers and increase your sales. It allows you to promote specific menu items, like appetizers, beverages or desserts. Customer visits are tracked through the point of sale, and coupons and letters may be generated to encourage repeat business.

The Frequent Dining program allows you to:
  • Add frequent dining functionality to any register
  • Maintain a customer database of over nine thousand records
  • Maintain frequent dining plans based on the dollar value of purchases, the number of visits, or by menu item type
  • Track customer purchases toward specified goals
  • Reward customers with coupons generated at the point of sale, letters printed in the back office or credit to be applied to a purchase
  • Customize coupons, customer status reports, guest checks and prep tickets
  • Track customer complaints and issue coupons based on the reasons
  • Record, track and view at the point of sale your customers' special occasions (e.g. birthdays and anniversaries) and special interests
  • Monitor customer activity and sales figures
  • Analyze customer usage of each plan
  • Evaluate the estimated cost of the frequent dining plans
  • Create user-defined reports on customer activity and sales
  • Generate mailing labels from the customer database for direct-mail campaigns
The Frequent Dining program is a standard part of Digital Dining